Returns & Exchanges
At Stormbrew, we stand behind the quality of our premium coffee and gourmet food items. If you are not completely satisfied with your purchase, we offer a 30-day return window for unopened products to ensure you have the best experience possible.
Initiate Your Request
Log into your Stormbrew account or visit our Support portal with your order number and email address to start the return process.
Prepare the Package
Carefully pack the unused food items in their original packaging to ensure they remain sealed and protected during transit back to our warehouse.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing